Hyundai increased its lead over the industry average in the J.D. Power and Associates 2009 Vehicle Dependability StudySM (VDS) released today. Hyundai ranked No. 13 among nameplates in the long-term quality study, four rank positions better than industry average. The Hyundai overall score was 161 problems per 100 vehicles, nine problems better than the industry average of 170. In the 2008 Vehicle Dependability StudySM, Hyundai was three rank positions and six problems better than the industry average. The Elantra sedan had the highest levels of dependability in the Hyundai lineup.
Customers deserve and expect the highest levels of quality when they purchase a vehicle, and expect it will remain reliable over its lifetime, said Barry Ratzlaff, Hyundai Motor America Director of Product Quality. Our improvements in overall dependability demonstrate our efforts to build on the foundation of our 10 year, 100,000-mile warranty. Throughout the enterprise, from our suppliers through our dealers, we continue to aggressively strive and innovate for Hyundai vehicles to be in the top tier for vehicle quality and reliability.
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